Your Home Away From Home 

The scenario: 

Walking through the familiar lobby, you smile as you breeze past the long check-in line. As you wait for the elevator, you hear a forgotten song and make a mental note to add it to your musical library. Humming the tune as the elevator climbs to your floor, you debate whether to move your normal wake-up call to squeeze in a morning workout. Opening the door, you’re greeted with the familiar bars of your favorite song, the room cool and comfortable with shades partially drawn and a few key lights exuding a warm, inviting glow – just the way you like it. You check the time, plenty to spare before your dinner reservations at your usual restaurant in town. Tapping the touch screen, you schedule a tennis court for tomorrow and a massage in the next half hour. Everything’s been done for you, all that’s left is to relax. Oh, and investigate the name of that song! 

Give everyone the VIP treatment. 

In a sea of ordinary, it’s imperative to find innovative ways to differentiate yourself from the competition. Hotel owners, builders and property managers all agree that nowhere is this more critical than in the level of customer service offered. Let IES show you how to increase customer satisfaction and revenue with an Automated Hotel Services, Hotel Hospitality Systems and Automated Lighting Systems that delivers a slew of first class services and amenities customized to your property’s specifications - so you can stand out from the crowd. 

Intimately interact with hotel guests or residents through a personalized, in-room concierge service. Get to know them on a deeper level with a system that anticipates their arrival and remembers their likes and dislikes from their favorite genre of music, to their proclivity for sunlight or shade to how warm they prefer their room. Impress hotel guests with the capability to retrieve their car, order room service, schedule a tee time, reserve a spa treatment and more from one, succinct, easy to use touch screen in their room. Wow residents with an intuitive interface that displays neighborhood restaurants, entertainment, movies, etc., provides groceries or take-out delivered to their door and arranges dinner reservations at the touch of a button. 

IES designs and installs these integrated platforms seamlessly blending the essential systems - lighting, audio, security, automated window treatments, etc. – with your services and amenities into a centralized location where everything lies at their fingertips. Guest preferences are easily modified where updates are recorded so their current profile can be retrieved at any property part of chain. For residents, lifestyle management can even be performed from a compatible cell phone or blackberry. This is the ultimate level of sophistication with infinite possibilities. We’ll show you how to enhance the customer experience at every turn to a degree that’s unparalleled. So no matter where they are, a hotel room on a different coast or their own apartment – they’re always welcomed home.